Do you need help?
Check out our answers to the most common questions
Orders
Yes, we do. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year round, so stay tuned for exclusive offers.
It depends on where you are. Processed orders take 5-7 business days to arrive. Product deliveries from our suppliers in Europe can take 7 to 16 days. Delivery details will be provided in your confirmation email.
Having the package tracking code with you, you can visit the Track my order page
You can contact us through our contact page! We will be happy to assist you.
Returns
Of course! Return of items is a customer right at KenaFeh, except those with customization.
For more info, visit the Terms of Service page
KenaFeh offers you a time window of 30 days from the purchase date. Once this deadline has passed, unfortunately we will no longer be able to accept the return.